We love it because... These hotels really are perfect for families! They've though of everything to make your holiday more comfortable, and we really had an easier time staying here than we have with other hotels. There's so much on offer for little ones (and parents!) including: flexible dinner times (including a 5pm kids high tea) and a good kids menu, free breakfast for under 2s, high chairs and baby cutlery/crockery all set up in the dining room, a bottle cleaning and sterisiling service (and sterilisers/bottle warmers in your room on request), a changing mat and nappy bin in the rooms, travel cots, two hours free per day in their Ofsted registered creche, and a baby listening (or babysitting) service so you can leave little ones in your room and enjoy a quiet adults-only dinner. All these family-focused amenities means you know your little ones are welcome, so you'll feel comfortable letting them roam around the public areas which helps you relax a little more!
We spotted... The fantastic grounds are full of entertainment for kids of all ages. We spotted a kids garden, complete with ducks and chickens, baby wheelbarrows and a kitchen garden to roam around. There's also an outdoor play hut, 'witches' house and huge lawns with equipment for football, croquet, giant connect 4 and a trampoline! There's even games and toys in the public lounge areas and a hotel dog roaming around, so there's something to do wherever you go!
The best bit... The spa is genuinely nice, and a real treat for parents more used to grimy London local leisure centres. So it's a fab spot for swimming (there's also an outdoor pool in the summer months) and they have a steam room, sauna and treatments on offer if you have some time away from the family.
What's not so good... The food isn't particularly luxurious or cheap, but since most parents are happy to be eating with two hands this wasn't our biggest priority!
Top tip... Combine your visit with a trip to nearby National Trust Lacock village and abbey - a beautiful historical spot that's used for lots of filming, including Harry Potter films.